Desert Vessel ensures the privacy and security of the personal information you provide when signing up, logging in, or completing a payment. We use all available security methods to protect and implement this privacy policy. This Privacy Policy is only applicable to the information we collect through Desert Vessel and does not apply to information we may obtain from other sources.
Consent for Personal Information Transfer
By agreeing to this document, you consent to the collection of your personal information as described in this Privacy Policy.
Collected Information and How We Use It
When you log in, register, send us an email, or place an order with Desert Vessel, we collect information, including personal details. We do not store credit card information entered during a purchase transaction. Passwords are stored encrypted and cannot be deciphered. We may record each user IP address, operating system, and browser and determine the user Internet service provider and geographical location of communication points based on the IP address. While various internet analysis tools are used to collect this information, some information is collected by the Cookies Browser. You should be able to control whether your browser accepts Cookies and how to accept them, as most browsers provide instructions on how to reset in the "Help" section of the toolbar. However, if you reject the Cookies Browser from our site, many features and advantages may not work as intended.
Usage and Disclosure to Others
We disclose certain personal information to the income tax institution in Turkey, such as name, country, and the amount paid. We do not share your personal information with third parties. We will share personal data if we believe in good faith that it is necessary to comply with a legal obligation under applicable laws or respond to a valid legal process, such as a search warrant, court order, or court subpoena. We may also share personal data in good faith if we believe it is necessary for your interests, rights, or the protection of fundamental freedoms that do not restrict your interests or national security, law enforcement, criminal investigation, and the protection of anyone’s safety, or if it is necessary for the legitimate interest of a relevant third party.
Changes to Privacy Policy
Please note that we periodically review this Privacy Policy and may make changes. When we make any changes, the Privacy Policy link will contain a "Last Review (with the date)" signaling that you need to review the new policy with an effective date. This signal will be placed next to the Privacy Policy link for at least ten (10) days after the updates are made. After making any changes, you must agree to the revised privacy policy and be notified of the changes, so make sure to regularly visit this page to know the latest version of the privacy policy.
service and Delivery Terms
The site is not responsible for any errors (colors, dimensions, details of products in the "Home Equipment" section, etc.) resulting from the urgent inspection of the product. Please carefully check this information, and read it well as there is no return or exchange policy. The site is not responsible for any customs duties applied to the product by the customs of the buyer country, and all customs duties and procedures are the responsibility of the buyer. In the event of non-arrival or damage to the product during shipping or the unavailability of the product on the site after the purchase and payment process, the site gives you the right to choose another product of the same value from the site or send a request for a refund. Meanwhile, you must adhere to the time required to receive the refund through banks. The site is not responsible for any errors at the delivery address. You should carefully check the address you added during the purchase. In case of delivery to remote areas and villages,
the buyer is responsible for receiving it from the nearest city or province in his country.
secure Payment
The site provides payment services with credit cards through a secure server and an encrypted site, with the security lock icon appearing in green at the top of the browser. The site provides secure and guaranteed shipping service and assumes the responsibility of delivering goods to customers safely and quickly. The site is committed to customer inquiries related to security, personal information, privacy, service, and encryption policies. The site provides customer service both pre-sale and post-sale through a communication department and a direct communication portal with responsible authorities. We announce to reputable customers and the Republic of Turkey that we have an official license, a permanent address, and an email address through "Who We Are." Please follow the tips below:
Before making a purchase, browse the internet: Desert Vessel allows you to search for and compare prices of Turkish brands conveniently without leaving your home. You can buy almost everything without leaving your home. Browsing the site allows you to get to know a wide variety of original Turkish brands. You can compare prices to choose the best one.
Before making an immediate purchase, make sure your information is entered correctly and that your data, numbers, and credit card information are accurate.
Keep a copy of each purchase order when you make a purchase; an email will be sent to you confirming the entire details of the purchase transaction, so you need to print and save this email.
When creating a record of the information we collect from you, shopping, registering, subscribing to our newsletter, responding to a survey, or engaging in marketing and communications, or using other sites characterized by the following methods:
- We provide an environment that allows customizing the user experience and offering content and product offers that interest you the most.
- We are developing our website to provide better service to you.
- We are trying to provide better service in responding to customer service requests.
- We conduct activities to manage a contest, promotional offer, survey, or other location feature.
How Can We Protect Visitor Information?
Our site is regularly checked for known security vulnerabilities and weaknesses to make your visit as secure as possible. Any possible changes to the privacy policy will be notified to users: On our website, on the Privacy Policy page. Users can change their personal information through the following methods:
- By sending us an email.
- By contacting us.
- By logging into their accounts.